Our Terms and Delivery Terms
Anodefactory.sedriven byThe corrosion groupAB with organization number 556371-3493, Gravörgatan 26, 253 60 frameless, Sweden. You can contactThe corrosion group.se per email:info@corrosion groupn.see. These terms of purchase and delivery apply to private individuals and when purchasing goods onThe corrosion group.se with delivery in Sweden.
Order and payment
Anodefactory.se Is open 24 hours a day, so you can shop when it suits you. You choose the goods you want to buy and put them in the "cart". At the checkout, you can check that all information is correct as the price of the product, the number of goods and shipping fee. You can only order goods that are in stock. Any shipping fees and discounts are calculated before you are ready to pay.
We at anodefactory.se Have a collaboration with the payment service Klarna that gives you a safe and secure payment. Klarna's different payment options are to pay directly from the account, pay against an invoice or divide the payment.By choosing Klarna as a payment option, you also agree to their terms. Read more about Klarna here:https://www.klarna.com/se/smoooth/. You can also select direct payment through your Internet bank or card payment (Visa or Mastercard) or Swish.
Once you have registered your order and received an order confirmation, we no longer have the opportunity to cancel your order, especially during high season. However, we always do our utmost to help you. Please contact our customer service for help with your case.
Your goods are sent by PostnordOr DHLAnd you can choose between different delivery options. You can choosebetween delivery to your local ifbid or delivery directly to the door at your specified address. The normal delivery time to agents with takes 1-2 days. Home delivery with takes1-3 days. Whatever Delivery Set you choose, we send out all orders, which are registered before 1 pm2, the same day.
When you havelaidan order atAnodefactory.se at the same time you will receive an order confirmation to the specified email address. There is no binding purchase agreement withAnodefactory.se before you have received the order confirmation.
All prices onanodefactory.seis including 25% VAT and in Swedish kronor. Prices apply within Sweden's borders. If an order has a shipping fee, this will be stated before a purchase is made.
We reserve ourselves for any price deviations, delivery errors, sold out goods, printing errors, etc. because of human and technical errors as well asfor example Currency changes and tax changes.
Our campaign prices are valid for a limited time and the last day of validity for the reduced price is always on the product page. Our outlet prices are valid until the product runs out of the warehouse. Offers available during our seasonal campaigns cannot be combined with other promotional codes or discount codes.
Due to the high load during an ongoing campaign, haveKThe ORROSION group not the opportunity to cancel orders that have already been made. Any returns must be made after delivery.
Our discount codes only apply for limited time periods and may have special conditions linked to them. The codes can be limited so that they can only be utilized in connection with certain products, categories or brands. The discount codes cannot be combined with already reduced prices.
Any discount codes you want to use must be stated during the purchase, before paying for the order. You must not count on a forgotten discount code once the order has been made.
The package remains with postal agents for 7 days from the day of arrival. After that, the package is returned to the sender. We reserve the right to charge the customer a shipping fee for a package that has not been collected from the agent. The freight charge (currently85 SEK) refers to the cost of return shipping.
The personal information you provide toanodefactory.se Managed according to GDPR and with the utmost respect. With your consent, we use collected information to fulfill our commitments to you and provide the service you expect. We need your personal information for the following purposes:
- In order to be able to create a personal member account onThe corrosion group.see
- In order for us to process your order and payment and be able to deliver it to you
- To be able to notify delivery status, or contact you in the event of a problem with the delivery of your order.
- In order to send you interesting offers and other marketing via email and sms as well as information about events and campaigns onThe corrosion group.see
Limitation of liability
We take no responsibility for delays/errors as a result of circumstances outside the company's prevailing (Force Majeure). These circumstances may, for example, be labor conflict, fire, war, government decisions, reduced or missing delivery from the supplier.
We take no responsibility for indirect damage that can occur due to the product. Furthermore, no responsibility is taken for any changes to products/product properties that have been changed by the respective supplier and other factors beyond our control.
Returns and right of withdrawal
Do you need to return an item purchased at www.Anodefactory.seeSo you willSend dITT firstname.lastname@example.org , in subject Raden shall be returned.Please note that the consumer always stands for the return shipping cost and ensures that the goods are properly wrapped. The consumer is responsible for the package (s) until it is received byKThe ORROSION group. Therefore, always save receipt from the agent with track number.
In consumer purchases where the ordering of goods is made via the Internet, the consumer has a 30 -day right of withdrawal. Please note that we apply 14 days of return right to outlet goods. The right of withdrawal is valid from that day the consumer receives the product. Should the consumer use his right of withdrawal within these 30 days, the entire amount paid, SEK -85 will be refunded. The conditions for using the right of withdrawal should apply is that the goods are returned in original packaging and in the same condition as when the item was received. If the item has been mounted/installed/in use, the right of withdrawal does not apply. In order to take advantage of the right of withdrawal, the goods must be submitted to agent Within 14 days from the day you have applied for the right of withdrawal.
Lack of original packaging can be leading to a depreciation, so to be sure of a refund of the entire amount it is recommended that the item be returned in original packaging. The cost of returning the goods stands for the consumer.
Should you get a fault -supplied item, you must send the item to us within a reasonable time and you will be right again. The faulted item must be in unused and undamaged condition. We will send out the right to be as soon as possible, provided that the product is in stock or is expected to come within a reasonable time. Otherwise, we will repay the amount to your account.
Refund of money
When we receive the item, this is checked so everything is in order and the consumer receives a refund of the entire amount within 14 days. This provided the return isskiCKAD TOinfo@korrosionssgruppen.se. We can hold back the refund until we have received the item or if you cannot prove that you have returned it. The amount is refunded via the same payment method used by the consumer when purchased. For example, if the consumer has paid with a card, the amount is returned to the used debit card.
Note: The consumer may miss having the full amount refunded, this happens if the value of the product has been affected because: If the item is not in the same condition as when it was received. See the chapter on returns and right of withdrawal above.
Your purchase is covered by the Consumer Purchasing Act and as a consumer you have a 3 -year claim right. Do you want to advertise an item purchased atThe corrosion group.seeshallyou sKicka dITT caseto email@example.com, in the subject's line shell it stand reKlamation.Stateyour order number and state a brief description of the damage. We will return as soon as possible with a solution proposal alt. a shipping note for the return. Sends a return number and a return label used to quickly handle your case when the goods come to us.
Do you want to start a case mustThe corrosion groupinformed within a reasonable time after the defect of the product is detected. We recommend that you advertise the item as quickly as possible, no later than 2 months after the error has been detected.
If the complaint is eligible comesThe corrosion group Of course, pay the shipping costs that arose by sending the item to us. If not, as a consumer, you must pay all transport costs, including our shipping costs for returns ofThe item after examination. Remember that the item must always be sent in the correct packaging and receive receipt for delivery. The consumer is responsible for the package / goods up toThe corrosion group. Therefore, save delivery receipt with information about track number.
This means that you can either get an incorrect item repaired, replaced, the money back or impaired price, depending on the specific situation. It is of course a requirement fromThe corrosion groupthat the complaint is entitled and that the error / damage to the product does not depend on handling errors, normal wear and tear, modifications and abuse by the consumer.
Furtherwe take into account the Consumer Purchase Act's rules on complaints (Consumer Purchasing Act).
Please note that goods sent without postage are not received byThe corrosion group.
If you have received the wrong products or lack products in your package, make immediate contact with our customer service, preferably with information about your order number and pictures of what you have received.
In case of complaints about a purchase, the consumer is referred to in the first place
The corrosion groupAB,Gravörgatan 26, 25360 frameless.
Mail: Send dITT caseto firstname.lastname@example.org
If we do not find a satisfactory solution, the consumer, if the relevant terms are met, can submit a complaint to seek advice to Hello consumer ormake a notification to ARN.
The EU Commission's online complaints can be used to submit a complaint. This is particularly relevant if you live in another EU country.Case is made here >>>.
Last updated 16.2.2021
Any other questions toThe corrosion group
If you have any questions or concerns, contact us viaMail: email@example.com